FREQUENTLY ASKED QUESTIONS
FAQs
Get answers to frequently asked questions relating to our packages & services.
A selection of Frequently Asked Questions (FAQs) and related responses is available below for your reference.
If your query still remains unclear or unanswered, you can always call or write to us and we will be happy to help.
Do you have offices outside Mumbai?
No. We work globally from our centres in Mumbai.
How will the consultation process work?
Our consultation is designed to benefit all clients, no matter where they live. Besides in-person meetings, clients can interact with us via the phone, video calls and email.
Will Kinita be involved in my diet plan?
Yes – but depending on which plan you select, Kinita involvement will differ. However, she supervises all meal plans no matter what program you sign up for.
Is there any family or group discount?
Sorry. There are no discounts for any of our programs.
Is there any couple / family discount?
There are no discounts for any of the programs.
Can I pay in installments?
Sorry, no instalments are permitted. Full Package amount must be paid in advance.
Can I start with a short-term package and then extend it to a longer one?
No extensions are possible once you have made the payment. However, you can always re-signup once your current package expires.
Will I be able to exercise while I am on the diet plan?
Yes. Most definitely, in fact we recommend it.
How soon will I see results?
Results is a relative term. There are more factors at play’ that’ll differ from person to person. Results cannot be only measured in inches or what the scale shows. As long as you are feeling healthier and more energetic within a few weeks of starting the programme, you will show results soon enough.
I travel a lot?
Most of our clients do. Our plans are designed keeping our client’s lifestyle and requirements in mind.
If I am not satisfied or do not show results, will I get a refund?
Sorry, no refunds are possible. However, we would be extremely concerned as to why you have not shown results and we would work hard to ensure that together we do progress.
Due to any reason my package is about to expire but my number of diets are still balance, can I get an extension?
Extensions are not permitted as our packages are well designed keeping sufficient buffer between number of weeks and diets.
